Terms of Service

This website is operated by International Business Advisors DMCC (“IBA DMCC”, “we”, “us”, or “our”). Throughout this site, these terms refer to IBA DMCC.

IBA DMCC offers this website, including all information, tools, and services available from this site, to you (the “User”) conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or services added to this website shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

This website is informational in nature. It is designed to provide general information about IBA DMCC and the business consultancy services we offer. This website does not constitute an offer to sell, a solicitation of an offer to buy, or a recommendation for any service.

No binding contractual relationship is created through the use of this website alone. Any engagement of our services requires a separate written agreement or engagement letter between you and IBA DMCC.

No transactions, payments, or bookings are processed directly through this website unless explicitly stated otherwise.

Our website includes forms and interactive tools designed to help you enquire about our services and receive preliminary information. By using these tools, you agree to the following terms.

IBA DMCC provides boutique business consultancy and advisory services to support SMEs and entrepreneurs in the UAE. Our services include, but are not limited to:

• Company formation (Mainland, Free Zone, and Offshore jurisdictions)
• PRO and government liaison services
• Corporate bank account introduction and assistance
• Visa processing and immigration support
• Accounting, bookkeeping, and financial reporting
• VAT registration and tax compliance
• Business restructuring and advisory

In consideration for IBA DMCC accepting your instructions, you agree:

• To ensure that the source of all relevant assets is lawful and does not derive from any illegal activity;
• That all matters in which we become involved will be lawful and will comply with all applicable laws and regulations;
• That IBA DMCC shall be entitled to remuneration of our fees and reimbursement of all expenses incurred on your behalf;
• That you will ensure any structures established by us for you are sufficiently funded at all times;
• To meet all liabilities as and when they fall due, including but not limited to our fees, expenses, and any government or third-party charges; and
• That you will provide us with sufficient and timely information to permit us to deliver a proper and complete service.

You are legally responsible for correct and timely filings to relevant authorities in relation to your affairs and for payment of any applicable fees.

It is essential that we, as your agent or advisor, are supplied with all relevant information in a timely manner. If we request information and it is not provided within the timescale requested, resulting in delayed preparation or submission of necessary filings, we accept no responsibility for any penalty, interest, or other adverse consequence that may arise.

Failure to meet legal deadlines may result in financial penalties, interest charges, licence suspension, or other regulatory consequences.

We are required by UAE law to perform appropriate due diligence (Know Your Customer / Anti-Money Laundering checks) with respect to all clients. You will be required to provide identification documents, proof of address, source of funds documentation, and other information as we may reasonably request.

If you are unable or unwilling to provide the necessary documents and information, we shall be entitled to suspend or terminate our engagement as required by law or our internal compliance policies.

IBA DMCC may be required by law to report to the UAE Financial Intelligence Unit (FIU) or other governmental authorities any evidence or suspicion of money laundering, terrorism financing, or other criminal activity. In such circumstances, we are prohibited from notifying you of the fact or content of such a report.

Our fees are determined on an engagement-by-engagement basis and depend on the nature, complexity, and scope of the services requested. Specific pricing, payment schedules, and terms will be set out in your individual service agreement, proposal, or engagement letter.

Our fees may be structured as:

• Fixed fees for defined service packages
• Time-based fees reflecting the skill and time of staff involved
• A combination of fixed and variable components

Unless otherwise agreed in writing, our professional fees are charged separately from government fees, third-party charges, and disbursements, which are passed through at cost.

We may request payment on account (deposit) prior to commencing work, particularly at the start of a new engagement.

Cancellation and refund terms are determined on a case-by-case basis and will be specified in your individual service agreement or engagement letter.

As a general principle:

• Government fees, authority charges, and third-party costs paid on your behalf are typically non-refundable once submitted
• Professional fees for work already completed are non-refundable
• Unused portions of advance payments may be refundable, less any costs incurred

Please refer to your specific agreement for applicable cancellation terms, notice periods, and refund conditions.

Every individual or entity is legally responsible for their own affairs and should, in principle, be dealt with independently.

You may authorise one or more persons to give instructions to IBA DMCC on your behalf. Such authorisation should be provided in writing, and the authorised persons shall be bound by these Terms. We are entitled to rely on instructions received from authorised persons without further verification.

IBA DMCC agrees to maintain the confidentiality of all information disclosed by you, your employees, agents, and representatives in connection with our engagement.

We have implemented appropriate internal controls to protect your right to privacy and maintain confidentiality. We shall comply with all applicable laws, including data privacy and protection laws, and any additional non-disclosure agreements executed between us.

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no fault of IBA DMCC
• Was already known to us prior to disclosure
• Is required to be disclosed by law, regulation, or court order
• Is disclosed with your prior written consent

To enable IBA DMCC to discharge the services agreed under our engagement, we may obtain, use, process, and disclose personal data about you, your company, its officers, shareholders, and employees.

Such processing may be for purposes including: service delivery, updating and enhancing client records, management analysis, statutory returns, crime prevention, and legal and regulatory compliance.

For full details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

The IBA DMCC name, brand, logo, and all associated intellectual property (our “Identity”) are proprietary to IBA DMCC.

You may not use, reproduce, or reference our Identity in any manner—including in marketing materials, client lists, or public statements—without our prior express written permission.

Our services and advice are provided to you for your sole use and do not constitute advice to any third party to whom you may communicate them.

Our advice should not be made available to any third party without our prior written permission. We accept no responsibility to third parties for any decisions made based on our advice without such permission. For the avoidance of doubt, such permission will not be unreasonably withheld.

Nothing in these Terms is intended to confer any benefit on any person who is not a party to our engagement.

To the fullest extent permitted by law:

• IBA DMCC shall have no liability for any loss, damage, claims, or expenses arising from circumstances beyond our reasonable control;
• Our total aggregate liability for any claim arising out of or in connection with our services shall not exceed the fees paid by you for the specific service giving rise to the claim;
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business opportunity, or goodwill; and
• We shall not be liable for any loss arising from your failure to provide accurate, complete, or timely information.

Nothing in these Terms shall exclude or limit liability for fraud, wilful misconduct, or any liability that cannot be excluded by applicable law.

The information provided on this website is for general informational purposes only. While we endeavour to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information contained on it.

Any reliance you place on such information is strictly at your own risk. We shall not be liable for any loss or damage arising from the use of this website.

This website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of this website, our services, or any content without our express written permission.

The headings used in these Terms are for convenience only and shall not limit or otherwise affect their interpretation.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.

The most current version of the Terms will always be available on this page with the updated “Effective Date.”

It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

These Terms of Service and any disputes arising from them shall be governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

For any questions or concerns regarding these Terms of Service, please contact us: